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Frequently Asked Questions

How can I order documents from you?

The simplest way to order documents from us is by filling out our quote form. Please provide us with as many details as possible so we can give you exactly what you need.

How can I get in touch with you?

Simply click on the ‘Contact’ menu and write an email or request a callback from us.

Is your service legal?

Yes, our services are 100% legal. We are a UK registered company and we comply with all laws and regulations.

Is it cheating?

No. If you are using the documents ordered from us as it’s recommended, then our services can prove to be valuable tools for your studies. The documents delivered by us are intended to be used solely as study materials to help you complete your own work. If you use them accordingly with proper referencing, then it’s not cheating.

Can I trust you?

Yes, you can absolutely trust us. We are a UK registered company. When you order from us, you are protected by UK and international customer protection laws. We are available 365 days a year and we provide professional custom-writing services.

Is your service confidential?

Yes, our service is absolutely confidential. We take data protection very seriously. All communication with our customer service or our writers take place in a closed IT system continuously monitored by our system administrators. Your personal data is not given to any third party, not even the writer completing your order.

However, please keep in mind, that we cannot take responsibility for any data you leave in the files you upload in our system. It is solely your responsibility to remove them.

 

How do you differ from other similar sites?

We are a UK registered company, when you order from us, you are protected by UK and international customer protection laws, so you can enforce the guarantees that we give to you. We operate professional customer support 365 days a year. We have a custom-developed IT platform (known as Clients Area) where you can communicate with your writer and track the progress of your order.

We only employ experienced writers holding degrees from European universities. Before delivery, the documents are checked for plagiarism and a plagiarism report is attached to your order. We provide money-back guarantee for plagiarism.

 

What services do you provide?

Click on the ‘Services’ menu to see our service portfolio. There are hundreds of experienced writers in our database, so practically we can help you with anything related to your academic studies.

 

In what areas do you write?

We accept orders in practically all areas on BA and MSc levels and we can help with selected topics on PhD level. Please fill out our quote form so we know exactly what you need.

 

What are your guarantees?

Please click here to see our guarantees.

How do you deliver my order?

The documents that you order from us will be delivered to you by or before the specified deadline as an e-mail attachment.

How fast can you complete my order?

In case of smaller assignments we can complete your order as fast as 24-48 hours, while at more lengthy documents the minimum reasonable deadline is 5-7 days. Self-evidently, the more time you give us, the lower quote we can give you.

Do you guarantee plagiarism-free documents?

YES. We guarantee that the document you order from us will be 100% free of plagiarism. All orders are scanned for plagiarism before delivery and we provide a money-back guarantee for plagiarism.

Do you resell the completed documents?

NO, under no circumstances will we resell or publish any document delivered to our customers.

Can I get in touch with my writer?

Yes, on our interactive Clients Area you maintain continuous communication with your writer and track the progress of your order.

 

How can I use the documents I order from you?

The documents you order from us are intended to be used solely as study materials to help you prepare your own work. From an academic perspective they are to be handled just like any other written source.

Do the documents come with references?

Yes, all documents delivered by us come with a full reference list so you can easily locate the sources. The reference list is provided free of charge and its length is not calculated into the overall length of your order.

Can you send me the sources that my writer used?

As a company we are not allowed to deliver any material to our customers which we don’t own the copyrights of. Therefore we cannot deliver any articles, books, publications, videos or any other material that can be used as an academic source as it would infringe copyright laws.

At the same time, all documents come with full referencing so you can easily locate the sources.

What happens if I’m not happy with my order?

We offer our clients a one-time amendment opportunity FREE OF CHARGE. In case you are not satisfied with your order, please contact our customer service and they’ll make sure that you corrections are made as quickly as possible. This is how we ensure 100% customer satisfaction.

How can I pay?

You can transfer money to our UK bank account, pay online with your credit or debit card or use PayPal to transfer cash to us.

What are your prices?

Please fill out our quote form and send us all the relevant information so we can provide you with an exact quote. Our prices will be determined by the document’s academic level, language, length, deadline and the complexity of the required research.

Do I get an invoice?

Yes, you will get an e-mail notification and an electronic invoice of any amount that you transfer to us.

Can I pay in installments?

Normally, commission fees are paid in two installments: 30% deposit to secure your order and the remaining fee at completion. However, we are flexible with payment terms, please contact our customer service to discuss the details.

Can you help me with data analysis?

Yes. Our writers have a lot of experience in data analysis, statistical and financial analysis. Get in touch with us for details.

Can you help me with calculations?

Yes, we can absolutely help you with calculations. Let it be ratios, formulas, financial analysis, income statements or balance sheets, we can provide you with professional help.

Can you prepare a presentation as well?

Yes, we can prepare a presentation to your order. You can place your order for a presentation together with the document or you can request a presentation after delivery as well.

Can you help with primary research?

Yes, our writers can help you with primary research. In case of interviews and questionnaires, we prepare the questions free of charge. However, you need to take care of having them filled out. In case of made-up data or primary data collected by our writers, we will charge you extra, it’s not part of our basic service.